Privacy Policy
Last updated: 02 October 2026
1. Scope
This Privacy Policy explains how CV Sinar Buana Ghifari collects, uses, stores, and protects your personal data when you visit this website, order products, or use our services, in accordance with Indonesia's Law No. 27 of 2022 on Personal Data Protection (PDP Law).
2. Data We Collect
- Identity data: full name, company name (optional).
- Contact data: email address, phone/WhatsApp number.
- Shipping data: address, city, postcode.
- Transaction data: order history, transaction amount, payment status (processed by our payment gateway partner — we never store payment card numbers).
- Technical data: IP address, device/browser type, via standard cookies for site functionality.
3. How We Use Your Data
Personal data is used to: process and deliver orders, issue invoices/proof of payment, provide customer support, send transaction confirmations via email/WhatsApp, and comply with legal and tax obligations. We do not use your data for third-party marketing purposes without your explicit consent.
5. Data Security
We implement reasonable technical and organisational security measures — including encrypted connections (HTTPS/TLS), internal access restrictions, and payment processing through a PCI-DSS certified provider — to protect your data from unauthorised access, alteration, or disclosure.
6. Data Retention
Transaction data is retained for as long as necessary for customer service purposes, tax/accounting obligations (generally up to 10 years under Indonesian tax regulations), and dispute resolution, after which it is deleted or anonymised.
7. Your Rights
Under the PDP Law, you have the right to access, correct, request deletion of, or withdraw consent for your personal data, by contacting us via the details below. We will act on legitimate requests within a reasonable time, unless data must be retained for legal compliance.
9. Contact Us
For questions or requests regarding your personal data, contact sales@sinarbuanaghifari.com or WhatsApp +62 858-4688-1466.